Terms and Conditions

1. General Overview

Welcome to Ember Coffee Roasters. These terms govern your access to our website and the purchase of our artisan roasted coffee. By continuing to use our services, you agree to these provisions. Our focus is purely on the craft of roasting and providing you with the highest quality coffee beans directly from our roastery.

2. Our Coffee Sales

All coffee products listed on our platform are subject to availability. Because we roast in small batches to ensure maximum freshness, stock levels may fluctuate. We reserve the right to limit the quantities of any coffee or merchandise we offer. All descriptions of our roasted beans and pricing are subject to change at any time without notice.

We guarantee that our coffee is roasted with the utmost care, but once the product has left our roastery, we cannot accept returns on roasted coffee beans due to their perishable nature. If there is an issue with your order, please reach out to us immediately.

3. Accuracy of Billing

You agree to provide current, complete, and accurate purchase and account information for all coffee orders made at our store. We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and billing address provided at the time the order was made.

4. Craft & Consistency

Our commitment is to the art of coffee. While we strive to maintain consistency in our flavor profiles, agricultural variations in coffee crops mean that slight nuances may occur from season to season. This is part of the beautiful reality of artisan roasting and is not considered a defect.