Last Updated: January 2026
1. Introduction
Welcome to Ember Coffee Roasters. We take the protection of your personal data seriously. This policy explains how we collect, use, and safeguard the information you provide when interacting with our roastery, whether placing an order for our artisanal beans or subscribing to our mailing list.
2. Information We Collect
To process your coffee orders and provide a seamless experience, we may collect the following data:
- Contact details: Name, email address, and phone number.
- Shipping and billing information: Delivery address and payment method details required to fulfill your bean orders.
- Usage data: Information about how you interact with our website to help us improve our digital storefront.
3. How We Use Your Information
We strictly use your information to operate our roastery business effectively. This includes:
- Processing, preparing, and dispatching your coffee orders.
- Communicating important updates about your deliveries.
- Sending occasional updates about new roasts, provided you have explicitly opted into our mailing list.
4. Data Protection and Sharing
We never sell your personal data. We only share necessary information with trusted third-party service providers, such as shipping partners and secure payment gateways, exclusively to fulfill your orders. These partners are strictly obligated to protect your data in accordance with relevant data privacy regulations.
5. Cookies and Tracking
Our website uses essential cookies to enable shopping cart functionality and ensure secure checkout. We also use minimal analytics cookies to understand general browsing behavior, allowing us to continuously improve our online roastery experience. You can adjust your browser settings to decline non-essential cookies at any time.
6. Contact Us
If you have any questions or concerns regarding this policy or your data, please reach out to us directly:
Ember Coffee Roasters